Happy Paws Груминг

Отзиви (2)

• Ivanna Hamash

  01 юни 2025 в 05:33

  Inhumane service. I brought my dog for grooming with a confirmed appointment at 12:00 PM. They asked what haircut I wanted and said they'd call in about two hours when it was done. No one called. I came at 2:20 PM, only to find out grooming hadn’t even started. The groomer said our appointment was at 5:00 PM. I showed my confirmation for 12:00, but she acted like I was wrong to come early. I asked to see the calendar — my appointment wasn’t there at all, and they didn’t even have my contact info. How were they planning to call me? She said she’d start now and asked me to return in an hour — for a procedure that takes two. I said I’d rather cancel, and she suddenly started shaving my dog without permission. They refunded me, and I took my dog. The worst part is that my dog sat in a cage for 2.5 hours, stressed and surrounded by strangers, because of their disorganized system. Staff should start asking for client names at check-in to avoid this.

• Ани Цанова

  25 май 2025 в 16:24

  Коректни и внимателни! Много съм доволна!